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What is CallRail
CallRail enables businesses to track and analyze their phone call conversions.
It offers call tracking and analytics software to optimize marketing campaigns across various channels, such as PPC, SEO, and offline ads.
CallRail’s AI-powered call insights and premium conversation intelligence provide accurate and actionable analysis.
Furthermore, it integrates with over 700 marketing tools to improve ROI.
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Who are typical users of CallRail
- Small businesses and startups
- Marketing agencies and consultants
- Sales teams and call centers
- Professionals in the real estate industry
- Healthcare practices and medical professionals
- Legal firms and attorneys
- Home service providers (plumbers, electricians, contractors)
- E-commerce companies
- Non-profit organizations
- Education institutions (universities, schools)
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CallRail Features
- Precise Call Attribution to Campaigns
- Custom Menus and Call Routing for Effective Communication
- Automatic Lead Tagging, Qualification, and Prioritization
- Conversation Intelligence: Call Recording, Transcription, and Analysis
- Form Tracking for Web Form Activity Insights
- Lead Center for Connecting Marketing to Leads
- Comprehensive Reporting on Call Metrics and Team Performance
- Visitor-Level Tracking for Understanding Lead Journeys
- Industry-Specific Solutions for Agencies, Home Services, Healthcare, Legal Services, Financial Services, and Automotive
- Detailed Call Tracking Analytics (e.g., call duration, source, caller location)
- Call Recording and Transcription for Quality Assurance and Training
- Integration with Google Ads and Facebook for Accurate Campaign Tracking
- Dynamic Number Insertion
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CallRail Pros
- Accurate call tracking and analytics.
- Real-time call recording, call forwarding, and call scheduling.
- Supports integration with popular CRM and marketing tools.
- It allows businesses to attribute phone calls to specific marketing campaigns.
- CallRail provides customizable call routing options.
- It offers keyword-level tracking to measure the effectiveness of advertising campaigns.
- Comprehensive call analytics and reporting capabilities.
CallRail Cons
- The cost associated with services
- Setup and integration efforts required
- A steep learning curve for some users
- Variable support availability and responsiveness
How much does CallRail cost [CallRail Pricing]
The monthly pricing for CallRail’s different plans are as follows:
1. Call Tracking: $45/month plus additional usage.
2. Call Tracking + Conversation Intelligence: $95/month plus additional usage.
3. Call Tracking + Form Tracking: $95/month plus additional usage.
4. Call Tracking Complete: $145/month plus additional usage.
These prices are based on monthly billing. Please note that additional usage may incur extra charges.
| Plan | Price (Monthly) | Features |
|---|---|---|
| Call Tracking | $45 | – 5 local numbers – 250 local minutes – Call & text tracking and attribution – Call recording and routing |
| Call Tracking + Intelligence | $95 | – Everything in Call Tracking, plus: – Call transcripts – Keyword analysis |
| Call Tracking + Form | $95 | – Everything in Call Tracking, plus: – Form tracking – Custom form builder |
| Call Tracking Complete | $145 | – Everything in Call Tracking, plus: – Call transcripts – Keyword analysis – Form tracking – Custom form builder |
| Complete + Lead Center | Custom | – Turn more leads into better customers by using our cloud communications system alongside your analytics tools. |
Complete list of CallRail Features
- Activity Dashboard
- API
- Automated Routing
- Blended Call Center
- Call Center Management
- Call Disposition
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Scheduling
- Call Screening
- Call Sripting
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- For Small Businesses
- Inbound Call Center
- Integrations Management
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- On-Demand Recording
- Performance Management
- Queue Management
- Real Time Analytics
- Real-Time Notifications
- Scheduled Recording
- Virtual Call Center
- Workflow Management
How to set up Callrail?
First, sign in to your CallRail account. Then, create a tracking number, assign it to a campaign, and add it to your website. Finally, customize settings and integrate with CRM if desired.
How does Callrail Work?
CallRail provides unique phone numbers to track marketing campaigns and measure ROI. It forwards calls to your main number and records data like source, keyword, and duration.
What is Callrail used for?
Callrail is a call tracking software that helps businesses track and analyze their phone calls.
Is CallRail worth it?
Yes, CallRail is worth it for businesses that need to track and analyze inbound calls to improve their marketing campaigns.
Is CallRail Hipaa compliant?
Yes, CallRail is HIPAA compliant. It offers a HIPAA-compliant plan with features to help healthcare providers maintain compliance.
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- Price Range $45 per month - $145 per month
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